I have been trying to create an account on ecitizen, I have filled all the required fields, the system is now asking me to enter a verification code, but I have not received it on my mobile phone, what can I do to proceed?
The ecitizen system automatically updates an applicant’s details at the time of creating an account using a Kenya National ID. However, it has been observed that in some instances it has failed to update foreign numbers, in such an instance send your Full Name, ID Number and telephone number to firstname.lastname@example.org for your account to be updated.
Can I post my application?
Each applicant is required to present themselves in person to the nearest e-passport processing centre for submission of the application and capture of the biometrics.
Who is a recommender?
Each applicant must be recommended in Section.7 of the application Form by a citizen of Kenya, who personally knows the applicant but not an immediate relative. The recommender must append a signature on the Form. The recommender is supposed to endorse on the reverse side one copy of the applicant’s photograph with the words ‘’I certify that this is a true likeness of the applicant Mr/Mrs./Ms…etc and add his or her signature.
Could I use my recommender’s passport copy rather than their ID?
Attach a copy of the recommender’s ID or passport.
What services does the Kenyan High Commission provide?
Refer to our other services for details of services offered at the Mission for Kenyan citizens, foreign nationals, individuals and corporate clients.
How to arrange an appointment with the Kenyan High Commission in London?
Please visit this page to schedule your appointment for each person and for each service required.
Are eCitizen appointments valid at the Kenya High Commission, London?
Kenya High Commission, London is excluded from ecitizen appointments as the Mission has an active and convenient appointment system for all services offered at the Mission, to book an appointment please click here
I took citizenship of one or more countries prior to 2010, and at the time I was aged 23 years and above: a) Is my Kenyan citizenship still valid? b) How can I reclaim my Kenyan citizenship?
You lost your Kenya citizenship/You ceased to be a citizen of Kenya. You can apply to regain Kenyan citizenship in the prescribe manner, you can view details of requirements and procedures at this page.
Who is eligible to regain Kenya Citizenship?
Regaining Kenya citizenship is done by a person who was a citizen of Kenya by birth and who ceased to be a citizen of Kenya because he or she acquired the citizenship of another country before 27th August, 2010.
Can I travel to Kenya?
Yes, you can travel to Kenya using your foreign nationality passport, and you are required to comply by the applicable visa regulations.
What to do before you visit the Kenya High Commission to declare your dual citizenship?
The application requirements for declaration of dual citizenship are listed here.
Who needs to declare dual Citizenship and Why?
Declaration of dual citizenship is done by:
Those who acquired citizenship of another country after 27th August, 2010.
Those who acquired citizenship of another country and were 23 years and below on 27th August, 2010
Those who have regained Kenya citizenship
Section 8(3) of the Kenya Citizenship and Immigration Act, 2011 provides that:-
“Every dual citizen shall disclose his or her other citizenship in the prescribed manner within three months of becoming a dual citizen”.
Section 8(4) provides that:- “A dual citizen who fails to disclose the dual citizenship in the prescribed manner commits an offence and shall be liable, on conviction, to a fine not exceeding five million shillings or imprisonment for a term not exceeding three years or both”.
Does the Kenya High Commission offer legal advice and support?
No, the Mission does not offer legal support, but provides technical advice on Government projects, processes, services and document acquisition.
Notice to Members of the Public: This is to notify you that Monday 21st October, 2019 is a public holiday in Kenya. The Mission shall hence remain closed this Monday. We shall resume normal operations on Tuesday